Chance Transmissions keeps the vehicles of area motorists running smoothly. A family-owned, Christian business at 6325 S. Seneca, the company’s highly trained technicians have installed more than 37,000 new and rebuilt transmissions through the years, using some of the most advanced diagnostic equipment in the business.
The company was started in 1978 by Dave Long and his father-in-law, Neal Chance, who retired about 20 years ago. It’s run today by Dave and his two sons, Jeff and Josh, who are quickly taking over the leadership role, but Neal’s legacy lives on as the business retains the namesake. It’s also grown quite a bit from the one-bay business Neal and Dave began and now has 16,000 square feet of space under its roof. Long is pleased that the company’s 20 employees work closely as a team to ensure a premium experience for all customers.
Many vehicle owners may not think of a transmission in the same way they do an engine, brakes or tires, but the transmission is just as vital. When the first signs of problems occur, it’s a good idea to take it to Chance and have the pros take a look at it. Even non-mechanics will know something is up when the gears have trouble shifting or that little red “check engine” light comes on, and sometimes noises from the transmission, or the gears are slipping. And, of course, if you see transmission fluid on your garage floor, that’s a sign of potential trouble.
The business operates with the mission of providing its customers with the utmost integrity and quality, said owner Dave Long.
“We accomplish that goal with qualified technicians who have the training, knowledge and experience to repair your vehicle right the first time,” Long said.
There’s also a blanket of security in their work too, as it offers a two-year, 24,000-mile warranty. “If there is a problem, it takes priority and we get you back on the road fast,” he said.
The company is also a member of the Derby Chamber of Commerce and, as part of its customer service, responds promptly to any concerns voiced online through Google reviews, which are almost all highly favorable. The company takes pride in being a member of two professional groups: the Automatic Transmission Rebuilders Association and the Automatic Transmission Services Group.
If you have a company fleet, Chance also can meet your needs, as it can handle your whole vehicle inventory. In addition, for the most part, jobs can be taken in right away as the company stocks more than 300 transmissions, so many overhauls can sometimes be done on the same day.
Chance specializes in late model cars and trucks, imports as well as domestic, but will work on virtually any type of vehicle – from pickups to cars to motor homes – even dump trucks, vintage cars and hot rods.
They repair manual and automatic transmissions, differentials, front axles, CV shafts, clutches and 4x4 transfer cases.
Car buffs should know that the business can work on performance vehicles for road or show.
But it’s the newer computer-controlled transmissions where the company really shines, Long said.
As he put it: “Nobody knows computerized transmissions like we do.”